Redwood Recognized for Online Reputation and Resident Satisfaction

Redwood Living, Inc. • March 6, 2025

Prestigious Recognition in the Multifamily Industry

Redwood is proud to announce that its commitment to exceptional resident experiences has been recognized with two prestigious accolades: the Elite 1% ORA® Power Ranking by J Turner Research and Multifamily Executive, and the Resident Choice Awards powered by Opiniion. These honors highlight Redwood’s dedication to providing remarkable living experiences where residents feel valued, heard, and supported.

Redwood is named in ORA Elite 1%

Elite 1% ORA® Power Ranking: A Benchmark for Online Reputation Excellence

The Elite 1% ORA Power Ranking, now in its 11th year, evaluates over 144,000 properties nationwide to identify those with the highest Online Reputation Assessment (ORA) scores. This independent ranking aggregates and analyzes online ratings from leading review sites and Internet Listing Services (ILSs) to generate a comprehensive measure of a property's online reputation.


A total of 1,371 conventional properties made the Elite list for 2024. To qualify, a property had to achieve a minimum ORA score of 93 as of December 2024 and have at least 20 online reviews.


Redwood is proud to recognize the following neighborhoods for their outstanding achievement:


  • Redwood Canal Winchester (ORA: 97)
  • Redwood Battle Creek (ORA: 96)
  • Redwood North Canton (ORA: 94)
Redwood wins #1 in Opiniion Resident Awards

Resident Choice Awards: The True Measure of Resident Experience

Redwood is proud to announce that it has been named the number ONE overall operator for 2024 in the 10,000+ unit segment. It also ranked first in Best Move-In, Best Move-Out, and Best Maintenance.


Beyond public ratings and secret shops, the Resident Choice Awards recognize the best-in-class communities and housing operators based on real, day-to-day resident feedback. This accolade is based on analyzing resident experiences throughout the entire year, including feedback from move-ins, move-outs, maintenance requests, and daily interactions.


Using Opiniion’s advanced scoring algorithm, properties of all sizes and asset classes are evaluated fairly—whether a community has 40 units or 4,000. This ensures an unbiased and comprehensive understanding of how well communities truly serve their residents.


Elevating Resident Experiences

Redwood’s exceptional reputation is built on the dedication of its on-site teams, who consistently go above and beyond to deliver remarkable service. Across review platforms such as Google, Apartments.com, and others, residents have shared glowing feedback about their experiences at Redwood neighborhoods. 

 

To view the complete list of Elite 1% ORA properties for 2024, visit Elite 1% 2024. To view the complete list of Opiniion Resident Choice Awards, visit Resident Choice Awards - Opiniion.


Interested in Learning More About Redwood or Investing?

Head to our About page or reach out directly to our dedicated Investor Relations team by filling out the contact form.

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