Pioneered by J Turner Research, the division rankings recognize companies that have worked hard to provide a genuinely delightful resident experience. These companies have consistently demonstrated their commitment by listening to residents and working together as a team to exceed their expectations. The top 25 companies’ success is reflected in their high ORA scores, which sets them apart from other companies in their respective divisions.  

Redwood earned an ORA score of 82.93, ranking the company fourth in Division III, which includes companies that manage 10,000-19,999 units. The national average ORA score is 63.26. 

“This recognition belongs to all the Redwood Ambassadors who play critical roles in ensuring a remarkable resident experience, and we applaud them for their efforts,” said Mike VanGelder, Executive Vice President of Property Operations at Redwood. “As Redwood’s portfolio grows, we continue to identify ways to maintain and improve upon this standard of excellence and truly appreciate all those that help us stay true to this commitment.”